Privacy Policy and use of Cookies - Modern numismatic coins online store

PIK COINS SP. z o.o. based in Wrocław (registered office address: 9 Duńska St., Wrocław) entered in the Register of Entrepreneurs of the National Court Register by the District Court for Wrocław-Fabryczna, IX Economic Department under the number 0001103921, share capital 5000,00 PLN, NIP number: 8943235531, REGON number: 528556444 (hereinafter: Seller”) is responsible for the processing of your data.

Thank you for your interest in our online store. Protecting your privacy is very important to us. Below we inform you in detail about how we handle your data

How can Users contact the Seller?

Users can contact the Seller at e-mail:info(at)pik-coins.com or by phone at +48 600 655 640. Users can also contact the Seller in writing at the Seller’s registered address.

What is the legal basis and purpose of processing Users’ data?

Users’ data are processed each time on the basis of applicable laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free flow of such data and repealing Directive 95/46/EC (Article 6(1)(a), (b), (c), (f) RODO) and the Act of July 16, 2004. Telecommunications Law (Article 173(1)).

PURPOSE AND GROUNDS FOR PROCESSING:

Contract

The purpose of data processing is to conclude and perform a contract for the sale of goods or services, to provide services electronically, or to take action prior to concluding a contract.

In the case of contact with you (e.g., through an online contact form, e-mail, by telephone) for the purpose of concluding a contract, its performance we process your data in order to take action at your request before concluding a contract (e.g., presenting an offer or conducting negotiations), in order to perform the contract.

If you register an account on www.pik-coins.com (hereinafter: the Service) your data is used for: creation and management of an individual customer account and to ensure that you can make purchases on the Website, including the processing of orders placed and their delivery.

When placing an order as a non-registered User, your data is processed in order to properly handle and fulfill orders placed.

When concluding a contract of sale with you, including at the stage of placing an order, confirming an order, concluding a contract, executing a contract, processing claims and on withdrawal from a contract of sale, we process the data necessary to conclude it for the purpose of its execution and on its basis.

In such cases, the basis for the processing of data is their necessity for the performance of the contract or to take necessary actions prior to the conclusion of the contract (Article 6(1)(b) RODO).

Telephone contact

If you are contacted by telephone, on matters that are not related to the performance of a contract for your benefit, the personal data provided by you are processed in order to handle the request or reported inquiry. The basis for processing in such a case is the legitimate interest of the Seller (Article 6(1)(f) of the RODO), which is to handle requests and inquiries in connection with its business activities. The Seller may request that you provide data necessary to handle the request, in which case the provision of such data is mandatory to handle the request.

Conducting correspondence via e-mail

Your personal data will be processed for the purpose of responding to your questions and requests contained in your e-mail widom, which are not related to the performance of a contract for your benefit. Your provision of personal data is voluntary, but necessary to receive a response from the Vendor. Your personal data will be processed on the basis of Article 6(1)(f) of the RODO, which means that the processing of personal data is necessary for the purposes arising from the legitimate interests of the Seller. The Vendor’s legitimate interest is to communicate with the person requesting a response from the Vendor. Personal data obtained in connection with email correspondence may also be processed for the purpose of asserting or defending against claims (Article 6(1)(f) RODO).

Fulfillment of legal obligations incumbent on the Seller.

Based on Article 6(1)(c) of the RODO, arising in particular from the Accounting Act of September 29, 1994 and tax regulations.

Legally legitimate interests pursued by the Seller or a third party

As legitimate interests, on the basis of Article 6(1)(f) of the RODO, the Seller recognizes, in particular: improving the quality of the goods or services sold by seeking opinions on them or satisfaction surveys, supporting payment, credit or insurance services for the purchased goods, investigating and defending against claims, preventing fraud, conducting statistics and analysis, ensuring the security of the ICT environment, applying internal control systems.

Contact form

If you contact us via the contact form for matters that are not related to the performance of a contract for your benefit, your personal data is processed for the purpose of handling your inquiry based on your voluntary consent (Article 6(1)(a) RODO). Provision of the data indicated in the form is voluntary, but necessary to handle your inquiry.

Newsletter

If you give your consent, your personal data (name, address (street, house/apartment number, postal code, city and country), email address, phone number will be processed for the purpose of sending the newsletter based on your voluntary consent (Article 6(1)(a) of the DPA). Providing personal data is voluntary, but necessary to receive the newsletter.

What data are collected on the Website?

The Website collects data collected automatically when using the Website, as well as data entered in the contact form, submitted directly by Users, as well as data entered by Users in the case of registration of Users on the Website by setting up a Customer Account and in the case when Users make a one-time purchase without setting up a Customer Account on the Website.

Among the data collected on the Website is information stored on Users’ devices in the form of Cookies. Data stored in Cookies files can be read by the server of the Website when the User reconnects to the Website. Cookies may be technically necessary for the proper functioning of the Website, and in particular to remember User preferences and personalize the Website. Among other things, thanks to Cookies, the User does not have to enter the same information each time he returns to the Website. Cookies may store information about the beginning, end and scope of each time the User uses the Website’s services, as well as information about the use of services provided electronically by the User. As a rule, these data are not associated with specific persons using the services of the Website. The storage of data in Cookies, as well as accessing this data, does not cause configuration changes in Users’ devices and software.

The Seller also processes data entered by Users in the contact form, to the extent that Users have chosen to enter them and for the purpose specified below.

When registering a Customer Account on the Website, the User provides the following data: first and last name, address (street, house/apartment number, postal code, city and country), e-mail address, telephone number. If the User is an Entrepreneur, the above-mentioned data is additionally extended by the Entrepreneur’s company and its Tax Identification Number. The above-mentioned data can be independently changed by Users after logging in to the Customer Account.

In the case of placing a one-time order on the Site and in the case of personal contact by you, in order to place an order you provide the following data: name and surname, address (street, house/flat number, postal code, city and country), e-mail address, telephone number. If the User is an Entrepreneur, the above-mentioned range of data is further extended by the Entrepreneur’s company and its Tax Identification Number.

The Seller does not process sensitive data of Users through the Website.

The Website may contain links to other websites. The Seller is not responsible for the processing of data in connection with the use of these sites by the User. The User, after navigating to other websites, should first, read their privacy policies.

For what purpose is the data collected?

Data collected automatically when using the Website, is used to configure the Website on Users’ devices, to properly display the Website on Users’ devices, to increase the efficiency of the Website, to ensure the reliability of the Website, to perform anonymous Website viewing statistics.

If you register a Customer Account on the Website www.pik-coins.com your data is used in order to: creation and management of an individual customer account and to ensure that you can make purchases on the Website, including the processing of placed orders and their delivery.

Data on telephone numbers are used to contact Users. Data entered by users in the contact form, are collected, depending on the content of the message, in order to take action at the request of the User prior to the conclusion of the contract, in connection with the performance of the contract or in order to respond to questions and requests contained in the User’s message. The legitimate interest of the Seller is to communicate with the person requesting an answer from the Seller.

The provision of data is voluntary, however, the provision of some data may be necessary for technical reasons in order to use the Website, and the consequence of not providing such data may be the technical impossibility for the Website to display properly on the User’s device.

In the case of personal data entered by Users in the process of registering a Customer Account on www.pik-coins.com, providing the data is voluntary, with the reservation, however, that failure to provide certain data in the Customer Account registration process makes it impossible to register and set up a Customer Account. Failure to provide data also makes it impossible to place and fulfill your order, in the case of placing an order without registering a Customer Account.

In the case of personal data entered by Users in the contact form, providing the data is voluntary, but necessary to receive a response from the Seller, and in case the User provided personal data before the conclusion of the contract, or in connection with its execution, it may also be a contractual requirement or a condition for the conclusion of the contract.

Cookies may be blocked or access to Cookies may be restricted as specified below.

You may determine the conditions for storing and accessing data stored in Cookies by means of software settings or service configuration on your devices. Cookies may be blocked or access to Cookies may be restricted, whereby blocking or restricting Cookies may affect the quality or even prevent the Service from displaying properly on the User’s device. Changing the settings of Cookies in your browser:

1 Google Chrome is possible under Settings/Privacy;

2 Mozilla Firefox is possible under Tools/Options/Privacy and Security;

3 Internet Explorer is possible under Tools/Internet Options/Privacy;

4 Safari is possible under Preferences/Security;

5 Opera is possible under Tools/Preferences/Advanced tab.

What is profiling and is data on the Service subject to profiling?

Profiling consists of any automated processing of personal data that makes it possible to evaluate personal factors of an individual and, in particular, to analyze or predict aspects relating to work performance, economic situation, health, personal preferences or interests, reliability or behavior, location or movement of the data subject – insofar as it produces legal effects in relation to the data subject or similarly significantly affects the data subject.

Data on the Service is not subject to profiling. If, in connection with the development of the Service, personal data were to be subject to profiling, the Seller will inform Users of this, and profiling will be carried out in accordance with the relevant regulations in this regard. In the case of profiling, the Seller will implement appropriate measures to protect the rights, freedoms and legitimate interests of Users, including the possibility of human intervention on the part of the Seller, as well as the opportunity to express their own position and challenge the decision.

Recipients of data

Users’ personal data may be made available to those entities used by the Seller in their processing, e.g. entities participating in the processes necessary for the execution of the contract, including courier services, transport companies providing transportation of goods, providing payment services, services provided electronically, entities operating ICT systems or supporting these systems, entities providing consulting or auditing services (accounting companies, lawyers), entities engaged in the destruction and archiving of documents, providing access to e-mail, postal operators. The Seller will also provide access to Users’ personal data in a situation when it is necessary due to an obligation incumbent on it.

The Seller does not intend to transfer Users’ personal data to a third country or international organizations.

How can you make changes to the submitted data?

The User has the right to access the content of his/her personal data and receive a copy of it, the right to request rectification of personal data when the data is incorrect or incomplete.

The User has the right to demand erasure of personal data concerning him: when the data is no longer necessary for the purposes for which it was collected or otherwise processed, when the User to whom the data relates has objected to the processing of the data, the User to whom the data relates has withdrawn the consent on which the processing is based and there is no other legal basis for the processing, the data is processed unlawfully, the data must be erased in order to comply with an obligation under the law;

The User has the right to request restriction of the processing of personal data concerning him/her when he/she disputes the correctness of such personal data, the processing of data is unlawful and the User to whom the data relate objects to the deletion of the data, requesting instead its restriction, the Seller no longer needs the data for its purposes, but the User to whom the data relate needs them to establish, defend or assert claims, the User to whom the data relate has objected to the processing of the data – until it is determined whether the legitimate grounds on the part of the Seller override the grounds for the objection.

The User has the right to transfer data to another Vendor or to you (under the terms of Article 20 of the RODO).

The User has the right to withdraw consent to the processing of personal data at any time, in case he/she has given consent to the processing of personal data.

In order to exercise the above-described rights, the User may contact the Seller at the e-mail address: info(at)pik-coins.com The User may also contact the Seller in any other way he chooses, including orally or in writing.

The User has the right to object to the processing of personal data.

For this purpose, the User may contact the Seller at e-mail address: info(at)pik-coins.com. The User may also contact the Seller in any other way he chooses, including orally or in writing.

How are the data provided by Users secured?

The Seller protects Users’ data from unauthorized access, disclosure, alteration and destruction. In particular, the Seller uses data encryption, applies physical security measures and verification in IT systems. The Seller also uses anti-virus software and a firewall. Only authorized persons, obliged to maintain confidentiality, have access to Users’ data.

During what period is the data processed?

Data of Users of the Website are processed for the period of use of the Website.

In the case of personal data entered by Users in the contact form, personal data are processed only for the period necessary to provide the User with a response, and in the case of actions prior to the conclusion of a contract or in connection with its execution, for the period necessary to achieve these purposes. Personal data may also be processed after this period, until the expiration of the statute of limitations for possible claims. Some data will also be kept in archival form for as long as required by applicable law. After the expiration of the processing period, personal data will either be permanently deleted or anonymized.

Other rights of Users in connection with data processing.

The User has the right to lodge a complaint to the President of the Office for Personal Data Protection if he/she considers that the processing of personal data concerning him/her violates mandatory provisions of law.

This Policy and its provisions are effective from the moment they are published on the Website.